Privacy Policy

Our contact details

Name: Pauline Connelly, Secretary

Address: 26-32 The Rumlie, Slamannan, Falkirk, FK1 3HJ

Phone Number: 07738 627291

E-mail: info@friendsoftremanna.org

The type of personal information we collect

We currently collect and process the following information:

Your name and contact details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

By visiting our website
Contacting us via the website form
Interacting with us over the phone, email, social media or in another way

We use the information that you have given us in order to reply to any queries you have sent us.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@friendsoftremanna.org

(b) Where we have a legitimate interest.

Third party data processors

We use a third-party organisation to host our website, IONOS, who therefore act as a data processor for Friends of Tremanna. Tracking and logging are enabled by default but IONOS does not store any personal data of website visitors, so that no conclusions can be drawn about the individual visitors. They collect this information on our behalf so we can analyse how our website is used to improve it for users.

The following data is collected by IONOS:

Referrer (previously visited website)
Requested website or file
Browser type and browser version
Operating system used
Device type used
Time of access
IP address in anonymised form (used only to determine the location of access)

How we store your personal information

Your information is securely stored. We keep your name and contact details for 1 year. We will then dispose of your information by deleting all emails relating to your query.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@friendsoftremanna.org if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk